Frequently Asked Questions
General
Yes, however residents are responsible for painting the walls back to the original color at move-out.
Schedule a tour online or call us. Tour hours are Mondays to Fridays 9:30am - 5:30pm, and Saturdays 10:30am - 4:30pm. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.
Services
Yes, we offer an after-hours courtesy patrol. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.
Amenities
Yes, our residents enjoy access to the fitness center, which is equipped with state-of-the-art cardio equipment, free weights, and a yoga spin studio with Fitness On-Demand programming. The fitness center is open from 6:00am to 10:00pm.
Alameda West is home to a sparkling pool, complete with a lush tropical pool deck and waterfall feature. Our pool is open from sunrise to sunset.
At Alameda West, our luxury apartments feature sleek, modern kitchens with white quartz countertops, custom dual-toned cabinetry, classic subway tile backsplashes, and a stainless steel appliance package. Each home includes contemporary chrome fixtures, designer lighting, elegant porcelain flooring with a wood-grain pattern, and designer-tiled bathrooms with upscale finishes. Enjoy ceiling fans in the bedrooms and living areas, oversized impact-resistant windows and sliding glass doors, and washer/dryer connections. Select residences offer double main bedrooms with private balconies and sweeping views of Coral Gables and Miami. Visit our Amenities page to explore the full list of apartment features.
All packages will be delivered to the Luxer Package room. You will receive an invitation email to set up your account. If not, please register at www.luxerone.com. The resident needs to be home to accept any packages that do not fit the lockers.
Neighborhood
Our community offers Level 2 EV charging stations. You can also visit https://afdc.energy.gov/fuels/electricity-locations to locate nearby charging stations.
The closest schools to our community are Sylvania Heights Elementary School, West Miami Middle School, and South Miami Senior High School. Other schools include University of St Augustine for Health Sciences, University Of Miami, and Florida International University.
The closest Airport to Alameda West is Miami International.
The closest dog park to Alameda West is Garden Club Park.
The closest grocery stores to Alameda West are Publix, Fresco Y Mas, and Sedano's .
The closest Hospitals to Alameda West are Nicklaus Childrens Hospital and Westchester General Hospital.
The closest shopping centers to Alameda West are Dolphin Mall, Miami International Mall, and Mall of The Americas.
Lease
After an application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.
Residents may break their lease at any time. However, they will be responsible for any applicable early termination fees outlined in the lease agreement.
Guests not listed on the lease may not stay for more than 7 days in a single week or more than 14 days in any given month.
Yes, leaseholders must inform the office staff if a guest stays for more than 14 days in any given month and must be added to the lease.
Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.
Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:
Alameda West
P.O. Box 3687
Coppell, TX 75019-4277
If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.
Our shortest lease terms start at 7 Months.
Alameda West offers lease terms between 7 - 15 months. Please contact our office for more information.
Payments
Once an application is approved, a leasing team member will email a welcome letter outlining the first payment, which may include: prorated rent, deposits, and any applicable fees, along with other important move-in information.
Security deposits are refundable, however any deductions for final utility charges, cleaning, or damages beyond normal wear and tear may be applied. Once those charges are procaessed, any remaining balance will be refunded to you.
Rent is due by the 1st of each month.
Resident Portal
Yes! Our community uses the Westdale Living Mobile App, available on Google Play and The App Store.
Through the app, residents can make payments, create maintenance requests, and get notified of announcements and calendar events when push notifications are enabled.
Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.
Pets
No, exotic pets are not allowed. This includes but not limited to livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)
Yes, Alameda West is a pet-friendly community. Please refer to our pet policy on the Amenities page or contact us for more information.
We allow 2 pets per household.
Our pet-friendly community offers amenities like pet waste stations and a pet spa to keep your furry friends happy. Contact our leasing team for details on pet restrictions or additional pet-related amenities!
Parking
Visit the Department of Energy to locate nearby charging stations: https://afdc.energy.gov/fuels/electricity-locations
Each apartment includes one free parking space. Upon availability, extra spaces can be rented for a monthly fee.
Guests must register their vehicles and get a visitor parking pass while parked in our community. Spaces are limited and available on a first-come, first-served basis.
At Alameda West, each resident has their assigned parking space.
At Alameda West, we allow 1 vehicle per licensed resident. Upon availability, an additional parking space can be provided for an additional monthly amount.
There is designated guest parking in the basement of each building. Guests must register their vehicle and get a visitor parking pass. Spaces are limited and available on a first-come, first-served basis.
Application Process
The total gross income of all applicants must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.
Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA, or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.
A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:
Group A Primary Acceptable ID
- Valid driver's license from a U.S. state
- Federal or state ID card
- Military ID card
- U.S. passport or card
- Permanent Resident Card
- Foreign Passport with one of the following:
- Valid copies of Temporary I-551 Employment Authorization
- Form I-20
- Form I-94
- Form I-485
Yes, applicants can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.
All applications MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Those over the age of 18 MUST be listed as a leaseholder.
During the application process, the primary applicant will be prompted to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth need to be entered.
If an application has not yet been approved by the leasing office, applicants can log into the Application Portal, and invite any additional roommates to complete their individual application.
Be sure to contact us to let us know when a new roommate has been added to ensure they are included in the approval process. Note: If an application has already been approved, please contact the leasing team directly.
Unfortunately, all applicants over the age of 18 must meet our standard Qualifying Criteria to be able to move forward in the application process.
Any outstanding charges can be paid through the Applicant Portal.
We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.
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Our team is always ready to answer your questions.